This page describes how we treat the information provided by visitors, what other information we gather and how we use it, why we sometimes need to store “cookies”.
In common with almost all professionally run websites, this website logs the IP address of each visitor in order to keep it running reliably. This is also essential for protecting the website and its visitors from malicious attacks, including infection with malware. This website provides information as a service to visitors such as yourself, and to do this reliably and efficiently, it sometimes places small amounts of information on your computer or device (e.g. mobile phone). This includes small files known as cookies.
The cookies stored by this website cannot be used to identify you personally.
How Cookies Are Used
Cookies for Analytics
We use analytics to measure how many visitors are using the website, which pages interest them and so on. For more information visit the Google Analytics website.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.
Personal information that you submit to us through this website will only be used for the purposes we solicited it. For example, to respond to an enquiry, and will not be used for any other purpose without your consent. We will never pass it on to any third party without your consent, unless legally required to do so.
The information on this page applies only to this website and not to other sites linked to from these pages.
- What information we collect and why we collect it
- How we use information that we collect
- The choices we offer including how to access information relating to you.
Information that we collect
Your privacy matters to Bridgebank Capital, whether you are a new or existing user of our website, please do take the time to read and understand our practices. If you have any questions regarding this Policy, please contact us on 0161 4430680.
We collect information in the following ways:
In order to improve the service that we provide to users, we collect device specific information (such as hardware model, operating system version, unique device identifiers and mobile network information. Whilst Bridgebank Capital does collect this information, all data is anonymised and will therefore not be recorded against any record held of you.
When you use our services or view content provided by Bridgebank Capital, we automatically collect and store certain information in server logs. This includes: details of how you used our service, including any search queries, Internet Protocol address, device event information, such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL. Cookies that may uniquely identify your browser.
Cookies and similar technologies
We and our partners use various technologies to collect and store information when you visit a Bridgebank Capital Group website, and this may include using cookies or similar technologies to identify your browser or device.
At Bridgebank Capital, we use Analytics tools to understand the user journey on our website and improve and enhance this where possible. Whilst we have an overview of site use information, we do not collect or record information in relation to individual user activity, and therefore do not link any activity to contact records.
How we use information that we collect
We use the information we collect from all of our services to help provide, maintain, protect and improve them, to develop new services and to protect Bridgebank Capital and our users.
When you provide contact information in order to request a call/email back, we share this information internally and record this to ensure that contact is made and required actions are completed.
Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can makemeaningful choices about how it is used.
Information that you share
When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so free of charge, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Due to this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information that we share
When you request a service from us, we will use details you provide to us, together with information we may already hold about you, in order to assist us in our assessment process. We will use such information to assess the suitability of our products and services for you, including the making of credit decisions, for fraud prevention, for anti-money laundering investigations for debt recovery and for marketing purposes. Where a third party has introduced your custom to us, we may pass back to them necessary information to enable the administration of any payment or settlement.
With your consent
We will share personal information with companies, organisations or individuals outside Bridgebank Capital when we have your consent to do so. We require your consent for the sharing of any sensitive personal information.
For external processing
For legal reasons
We will share personal information with companies, organisations or individuals outside Bridgebank Capital if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to: meet any applicable law, regulation, legal process or enforceable governmental request. Enforce applicable Terms of Service, including investigation of potential violations. Detect, prevent or otherwise address fraud, security or technical issues. Protect against harm to the rights, property or safety of Bridgebank Capital, our users or the public, as required or permitted by law.
We may share non personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect Bridgebank Capital and our users from unauthorised access to or unauthorised alteration, disclosure or destructionof information that we hold. In particular:
We encrypt many of our services using SSL.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
We restrict access to personal information to Bridgebank Capital employees, contractors and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations. They may be disciplined or their contract terminated if they fail to meet these obligations.
Compliance and cooperation with regulatory authorities
“Improve your user experience”
For example, cookies allow us to analyse how users interact with our services.
For example, we continuously monitor our systems to check that they are working as intended and in order to detect and fixerrors.
For example, one reason we collect and analyse IP addresses and cookies is to protect our services against automated abuse.
For example, the IP address assigned to your device is used to send the data that you requested back to your device.